Legal Agreements

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Terms and Conditions

 

Terms & Conditions:

This Agreement for tracking services (“Agreement”) is made between Track Alaska (“Track Alaska “) and the user of the Tracking Service (Customer). The services (“Services”) provide vehicle location and tracking from the Internet via the Network Operations Center servers and associated software (“IntelliMatics™”). The Services include a secure logon for accessing and tracking vehicles equipped with a tracking device (“Device”) designed to send GPS positions and event notifications (Locates) to IntelliMatics™.

Unlawful Use:

Customer agrees not to use the Services or Devices for any unlawful or abusive purpose or in any way that interferes with Track Alaska (“Track Alaska”) or the Devices. Customer will comply with all laws while using the Services or Devices and will not transmit any communication that would violate any federal, state, or local law, court, or regulation. Resale of the Services or Devices is prohibited except by authorized Dealers. By using the Services and/or the Devices, Customer agrees to abide by the terms and conditions of any software license agreements applicable to any software associated with the Services or Devices.

Unauthorized Usage:

Customer may not program or alter any of the Devices other than the normal programmable parameters of the Device. If any Device is stolen or Services used fraudulently, customer must notify Track Alaska immediately and provide Track Alaska with such information and documentation as Track Alaska may request (including, without limitation, police reports, and affidavits). Track Alaska has the right to interrupt services or restrict service to any device, without notice to the customer, if customer is using the device in a fraudulent or unlawful manner.

Account Information:

It is customers’ responsibility to maintain current and accurate account information, and to exercise diligence in protecting customers’ logon and passwords.

Amendments:

Track Alaska may amend the terms of this agreement upon written notice to customer. If Customer does not agree to the amendment, Customer may terminate this agreement by providing written notice to Track Alaska within fifteen (15) days of the date the notice was mailed by Track Alaska via certified US mail. If customer does not agree with the amendment but wants to continue services, Track Alaska will continue to provide services for the term of the original agreement provided customer mails written notice to Track Alaska within fifteen (15) days of the date the amendment was mailed by Track Alaska If customer continues to use the services more than fifteen (15) days after Track Alaska mails notice of an amendment, customer will be deemed to have agreed to that amendment.

Limitation of Liability:

Track Alaska is not responsible for acts or omissions of any other service provider, for information provided through the equipment, for equipment failure or modification, for system failure or modification or for causes beyond the control of Track Alaska. Track Alaska is not liable for (i) service outages; (ii) incidental or consequential damages such as lost profits; (iii) economic loss or injuries to persons or property arising from the customer’s use of the Services, the devices or any other equipment used in connection with the devices unless caused by the sole and/or gross negligence of Track Alaska; (iv) the installation or repair of the devices; or (v) for any act associated with the proper exercise by Track Alaska of rights under the privacy and/or unauthorized usage provisions of this agreement.

Indemnification:

Customer agrees to defend, indemnify, and hold Track Alaska and its affiliates harmless from claims or damages relating to (i) Customers breach of this agreement or the customers’ statements made in this agreement and (ii) the use of the devices or services unless due to sole and/or gross negligence by Track Alaska or its affiliates. Customer agrees to pay reasonable attorney’s fees and all applicable costs incurred by Track Alaska in enforcing this agreement. This paragraph shall survive the termination of this agreement.

Limitation of Action:

Except for actions arising in connection with Indemnification (above), neither Track Alaska or customer may bring legal action with respect to this agreement more than one year after the legal action accrues.

Warranties:

Track Alaska makes no express warranties regarding the services and disclaims any and all implied warranties, including, without limitation, any warranties of merchantability or fitness for a particular purpose. Track Alaska does not authorize anyone to make any warranties on its behalf and customer should not rely on any such statement.

Assignment:

Track Alaska may assign all or part of the rights or duties of Track Alaska under this agreement without such assignment being considered a change to the agreement and may provide notice to customer. As a result of any such assignment, Track Alaska shall be released from all liability with respect to such rights or duties, or portions thereof. Customer may not assign this agreement without prior written consent of Track Alaska, which shall not be reasonably withheld.

Governing Law:

This agreement is subject to applicable federal laws and the laws of the State of Alaska. Entire Agreement – This is the entire Agreement between Track Alaska and customer and supercedes any oral or written promises made to the customer. This agreement may only be amended as described herein. If the terms of this agreement conflict with or are inconsistent with the terms of any purchase order or document provided by the customer, the terms of this agreement shall control. If any part of this agreement is found unenforceable or invalid, the balance of this agreement shall remain intact.

Need help? Call our customer support team at (907) 357-2020
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617 South Knik Goose Bay Road, Suite K, Wasilla, AK 99654

(907) 357-2020 Main